We provide several services for families in crisis.
Supervised Visitation Services
The Supervised Visitation Service provided by Hearts and Homes enables safe and secure parenting time for non-custodial parents and their children. The visitation monitor acts as a confidential and neutral third party, observing and monitoring the meeting and ensuring the child’s wellbeing. Visits typically take place in the H&H welcoming, home-like environment, with comfortable furniture, toys, books and games, although H&H also monitors parenting time in the home or other locations. The building and the visitation rooms are equipped with unobtrusive video surveillance cameras and recordings can be made of visits. More information about our supervised visitation services here.
Respite and Crisis Care Services
The Respite and Crisis Care Service provided by Hearts and Homes offers short-term emergency crisis care for families experiencing severe stress, parental illness, work crisis, mental health crisis, domestic violence, or who need child care during medical appointments, court appearances, or counseling appointments. Families needing a “time out” respite to avoid possible abusive situations are also served. This program is an effort toward alleviating parental stress while providing safe, quality, non-judgmental care for infants and children.
Parents who benefit most from this program are those who have no extended family nearby and who do not have friends who can adequately care for their children during these times of stress. Knowing that your child or children are in a safe and loving environment can ease the burden while parents attend to appointments that will make the family stronger.
More information about our respite and crisis services here.
Custody Exchange Services
The Custody Exchange Service provided by Hearts and Homes offers separated or divorced parents a supervised and safe environment for drop-off and pick-up of their child or children. The exchange monitor acts as a neutral third party and facilitates the transfer of the child or children between conflicted parents in accordance with a parenting plan or legal arrangement. The exchanges take place in a welcoming, home-like environment which is equipped with unobtrusive video surveillance cameras for added security.
More information about our custody exchange services here.